Technical Support

Need help with AusGuard? We're here for you.

Email Support

Send us an email at cczusyh@gmail.com

We typically respond within 24—48 hours.

Frequently Asked Questions

Q: Why isn't my location updating?
Ensure Location Services are enabled for AusGuard in Settings → Privacy → Location Services. AusGuard requires "While Using the App" permission.

Q: Why aren't push notifications working?
Check Settings → Notifications → AusGuard and ensure "Allow Notifications" is on. Also verify your device has an internet connection.

Q: How current is the weather data?
Weather data updates every 15 minutes. Fire and AQI data updates every 5—10 minutes, sourced directly from Australian government agencies.

Q: What regions does AusGuard cover?
All Australian states and territories: NSW, VIC, QLD, WA, SA, TAS, ACT, and NT.

App Version

Current version: 1.0.0 — AusGuard

Compatible with iOS 16.0 and later.

Data Sources

AusGuard integrates data from: